Latest TV models sold starting from 2017

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Picture quality on a 55U5863DB

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    Picture quality on a 55U5863DB

    I have bought this TV and found the picture quality on streaming services to be very poor compared to a 3 year old 4k Samsung TV.

    I subscribe to Netflix UHD and have 100mb download on my home internet so supply isn't the problem but the picture quality is barely HD at best. Same result when I use an Apple TV, the Apple TV menu looks sharp and vibrant but as soon as I stream anything in Dolby Vision or HDR, it looks grainy and dark.

    Has anyone else had similar experiences?

    Hi Shappaeye. I am sorry to hear you are not getting the best experience with one of our TV's. Our TV?s come with a range of settings to optimise your viewing experience. If you give us a call on 0333 7334422, our technical support team will be able to help talk you through the best settings to switch to so you can get the best from our TV, Thanks, Toshiba TV Support Team.


      i had same problem but i talked to support and they are very helpful they guide me and it will fine. I must say whenever you got problem talk to support